End User License Agreement
Effective Date: August 15, 2026
Last Updated: August 15, 2026
This End User License Agreement (“Agreement” or “EULA”) is a legal agreement between you and namecue LLC (“namecue,” “we,” “us,” or “our”) governing your access to and use of the namecue mobile application, website, and related services (collectively, the “App” or “Service”).
By downloading, installing, accessing, or using the App, you agree to this Agreement. If you do not agree, do not use the App.
1. The namecue Service
namecue helps users create and participate in opt-in directories, remember names and family associations, keep private notes, manually add personal reminders, and manage group-related people information. Some features may be available only to invited users, approved directory members, organizers, paid subscribers, or enterprise customers.
2. License
Subject to your compliance with this Agreement, namecue grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App solely for your personal, internal, or authorized organizational use.
The App is licensed, not sold. namecue and its licensors retain all rights, title, and interest in and to the App, Service, software, design, trademarks, logos, content, and technology, except for rights expressly granted in this Agreement.
3. Eligibility and Accounts
You must be at least 14 years old to use the App unless we expressly permit younger users with legally valid parental, guardian, school, or organizational consent. If you use namecue on behalf of an organization, you represent that you are authorized to do so and to bind that organization to applicable terms.
You are responsible for keeping your account credentials confidential and for all activity under your account. You agree to provide accurate information and to promptly update it as needed.
4. User Content
“User Content” means information, photos, profiles, private notes, manual entries, family information, messages, access requests, and other content you submit, upload, or create through the App.
You retain ownership of your User Content. By submitting User Content, you grant namecue a worldwide, non-exclusive, royalty-free license to host, store, process, display, transmit, and otherwise use the User Content as needed to provide, secure, support, and improve the Service, comply with law, and enforce this Agreement.
You represent and warrant that you have all rights, consents, and authority needed to submit User Content and to permit namecue to process it as described in this Agreement and the Privacy Policy. This is especially important for photos, children’s information, and information about other people.
5. Public, Shared, and Private Content
Some information may be shared with members of a group or directory, while other information may be private to you. You are responsible for understanding the visibility of each feature before adding content. namecue is not responsible for actions taken by other users who view, copy, screenshot, or disclose information they were able to access through the App.
6. Acceptable Use
You agree not to:
- use the App to stalk, harass, intimidate, dox, impersonate, exploit, or harm any person;
- upload sensitive information about children unless you are authorized to do so;
- use the App for covert surveillance, unauthorized identification, or unauthorized facial recognition;
- scrape, export, copy, sell, or misuse directory information;
- attempt to bypass access controls, invite controls, organizer approvals, or privacy settings;
- reverse engineer, decompile, modify, or create derivative works of the App except where permitted by law;
- interfere with the Service, introduce malware, probe security systems, or abuse APIs;
- use the Service in violation of any applicable law, regulation, contract, school policy, organizational policy, or third-party right.
7. Facial Assist and Biometric Restrictions
Unless and until namecue provides a feature that expressly enables facial assist with appropriate consent, you may not use namecue for facial recognition, biometric identification, or covert identification of people. If a facial assist feature is offered, you may use it only as allowed by the feature’s specific terms, consent requirements, privacy disclosures, and technical limitations.
You agree not to upload, capture, or process images for the purpose of identifying a person through facial recognition unless that person has provided all required consent and the use is expressly permitted by namecue.
8. Children, Schools, and Organizations
If you use namecue for a school, youth sports team, church group, activity group, or other organization, you are responsible for obtaining any required consents, approvals, and authorizations before entering or approving information about members, families, or children. namecue may require additional organizer, enterprise, school, or data processing terms for certain uses.
9. Paid Features and Subscriptions
namecue may offer free features, paid subscriptions, organization plans, or in-app purchases. Prices, features, and billing terms will be presented at purchase. Purchases made through Apple or Google may be subject to their payment, renewal, cancellation, and refund terms. Except as required by law or stated in a separate policy, fees are non-refundable.
10. Third-Party Services
The App may integrate with or rely on third-party services, app stores, hosting providers, payment processors, analytics providers, authentication providers, or communication tools. namecue is not responsible for third-party services, and your use of them may be governed by separate terms and privacy policies.
11. App Store Terms
If you download the App from the Apple App Store, Apple is not a party to this Agreement and is not responsible for the App or its content, maintenance, support, warranties, or claims, except as required by applicable law. Apple and its subsidiaries are third-party beneficiaries of this Agreement and may enforce it against you. Your use of the App must also comply with the App Store Terms of Service.
If you download the App from Google Play or another app marketplace, your use may also be subject to that marketplace’s terms and policies.
12. Feedback
If you provide feedback, ideas, suggestions, or improvements, you grant namecue a perpetual, irrevocable, worldwide, royalty-free right to use them without restriction or compensation to you.
13. Suspension and Termination
We may suspend or terminate your access to the App if we believe you violated this Agreement, created risk or legal exposure, misused directory information, infringed rights, compromised security, or otherwise used the Service in a way that may harm namecue, users, organizations, or others. You may stop using the App at any time and may request account deletion as described in the Privacy Policy.
14. Disclaimers
THE APP AND SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, NAMECUE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, ACCURACY, AND SECURITY.
namecue is a memory and directory tool. We do not guarantee that profile information, directory information, notes, matches, search results, or user-submitted content will be accurate, complete, current, or appropriate.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NAMECUE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, LOSS OF GOODWILL, OR SERVICE INTERRUPTION, ARISING OUT OF OR RELATED TO THE APP OR THIS AGREEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NAMECUE’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE APP OR THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO NAMECUE FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AROSE OR (B) $100.
16. Indemnification
You agree to defend, indemnify, and hold harmless namecue and its officers, directors, employees, contractors, affiliates, licensors, and service providers from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your User Content, your use or misuse of the App, your violation of this Agreement, your violation of law, or your infringement or violation of any third-party right.
17. Changes to the App or Agreement
We may modify, suspend, or discontinue all or part of the App at any time. We may update this Agreement from time to time. If changes are material, we will provide notice as appropriate. Your continued use of the App after changes become effective means you accept the updated Agreement.
18. Governing Law and Dispute Resolution
This Agreement is governed by the laws of the State of South Dakota, without regard to conflict-of-law rules. The parties agree that any dispute, claim, or controversy arising out of or relating to this Agreement, the relationship between the parties, or any alleged breach, termination, enforcement, interpretation, or validity of this Agreement shall be resolved exclusively through final and binding arbitration, rather than in court. The arbitration shall be conducted by a neutral arbitrator in accordance with the rules of the American Arbitration Association, unless the parties agree otherwise in writing. Each party knowingly and voluntarily waives any right to bring such dispute in a court of law or to have the dispute decided by a judge or jury, except that either party may seek temporary or preliminary injunctive relief from a court of competent jurisdiction where necessary to prevent immediate and irreparable harm. The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court having jurisdiction.
19. Contact
Questions about this Agreement may be directed to:
namecue LLC
Attn: Legal
Email: info@mynamecue.com
